I help hospitality and service business owners grow revenue, cut costs, and get the most out of the systems they already have. I'm not a theorist β I've spent 6 years in operations: hookah lounges, coffee shops, cafΓ©s, and a bathhouse. I know this industry from the inside.
My name is Daniil, and for the past six years I've been building and running my own hospitality venues. Alongside this, I consult other business owners β from targeted tasks to full launch support from scratch.
I understand more than just technology. I've walked the full entrepreneurial path: calculated unit economics, hired and let people go, negotiated leases, written operating procedures, dealt with inspections, and balanced the books. So when I come to a client's project, I see not only 'what's wrong with the system' but also 'what's wrong with the business around it'.
My core principle: no one-size-fits-all solutions. Every venue is unique, and what worked in one can kill another. I start by thoroughly understanding your specific situation β and only then suggest what to do.
Three service lines, ordered by priority. In short β first I see what technology can improve, then I dig into the business, and only then do we build something new.
Not just 'installing software,' but implementing it so it actually works. I help you choose the right system for your format, configure it correctly, train your team, integrate with other tools, and bring it to a state where it delivers results rather than collecting dust. I often come in where 'we've already bought everything, but nobody uses it.'
If you have a running venue and feel something is off β I conduct a deep audit: operations, economics, team, marketing, technology. The output is an honest breakdown of what works, what doesn't, and a prioritized action plan. No fluff and no upselling.
If you're opening a new venue, I can support you at any stage: concept, unit economics, location selection, technology stack, hiring key roles, pre-opening oversight. I don't replace the owner β I stand beside them and help avoid the mistakes I've already made myself.
These are not off-the-shelf products. I have ready-made frameworks that I customize individually for each client. The core has been tested in my own venues β on top of it, we build exactly what you need.
A system I built for my own venues, adaptable for any client. It covers supply tracking, staff motivation, tips, shifts, and a guest database. If off-the-shelf solutions don't fit or feel too heavy β I build it for you.
I aggregate data from any source β iiko, Poster, R_Keeper, 1C, Excel, Google Sheets, even a manager's notebook. The result is a unified dashboard where the owner sees what matters: revenue, margin, average check, repeat visits, shift performance. Custom metric sets for every business.
A bot built on my ready-made framework, customized for each venue's mechanics: point accumulation, referrals, push notifications, reservations, feedback. No apps, no plastic cards β everything inside Telegram, which every guest already has on their phone.
Often a venue doesn't need a new system β they already have iiko, Poster, or R_Keeper, but use only 30% of its capabilities. I know how to configure these systems so they work at 101%. Sometimes this delivers more impact than any new implementation.
A transparent process with no surprises in invoices or timelines. At every stage, you understand what's happening and why.
We talk or meet in person. You describe your situation, I ask questions. If I don't think I can add real value β I'll say so honestly. If the task is right for me β we move forward.
I study the business from the inside: I look at the numbers, talk to the team, analyze current processes and systems. The output is a document describing 'as-is,' a proposal for 'what to change,' and a phased estimate.
We walk through the plan together, set priorities, clarify timelines and budget. No 'let's just start and figure it out' β by this stage, we both know exactly what we're doing and why.
We work in iterations: every 1β2 weeks you see concrete progress. If something needs adjusting along the way β we adjust, rather than following the plan for its own sake.
We go live, I train the team, I write clear instructions. After that, we can continue in a support arrangement or simply stay in touch in case anything comes up.
I work with businesses built on repeat visits. If it's not a one-time sale and you need the customer to come back β we speak the same language.
hookah lounges, coffee shops, cafΓ©s, restaurants, bars
bathhouses, spas, massage studios
hair salons, barbershops, nail studios, cosmetology
repair shops, tire fitting, car washes
dental clinics, vet clinics, therapists, tutors
small shops with a loyal customer base
Specific clients are under NDA, but the numbers and approaches are real. I'm happy to go into more detail on a call.
Β«Daniil came in and understood our iiko system better in two weeks than we had in two years. The key thing β he doesn't push you to buy something new until everything you already have is fully utilized. That's rare.Β»
Β«We were opening our fourth hookah lounge and I thought I knew everything. Daniil stepped in as an outside perspective β asked the uncomfortable questions and ultimately saved us a significant amount at the pre-opening stage. Now he supports all our launches.Β»
Β«The biggest advantage is that he's an entrepreneur in the same industry. You don't have to explain what a shift is, what tips are, or why hospitality staff are the way they are. We get straight to the point.Β»
Β«We launched the Telegram loyalty bot β within three months, a third of our regulars were in it. Now I can see who's gone quiet and bring them back. Before this, I was just losing them without knowing it.Β»
Β«Came in for one thing β to set up analytics. Left with a rewritten staff motivation system, a revamped menu database, and a working CRM. All within the same budget. A genuinely holistic approach.Β»
Β«I was tired of consultants with polished decks. Daniil speaks plainly and directly, sometimes bluntly β but always on point. Working with him is calm: you know he won't dress up a beautiful solution instead of a working one.Β»
One conversation with me can save you months of experimentation and significant expense on unnecessary implementations. Tell me about your challenge β even if you end up working with someone else, I'll point you in the right direction.
Telegram is the fastest way to reach me. If you prefer a form β fill it out and I'll respond within one business day.
Write directly:
@dzbdnTelegram is the fastest way to reach me. If you prefer a form β fill it out and I'll respond within one business day.